How You Can Get Help in Windows 10

It doesn’t matter whether you are getting to familiarize yourself with Windows or you’ve been working with PC’s for many years, there comes a time when you’ll need to get help.

Back in the days, you have to refer to the manual to resolve any issue you might have but the more digitally advanced systems have access to far more sophisticated methods of assisting. You can get assistance on the go.

Most schools encourage students to schools with their Macs, iPad, and Android tablets. So how do you take advantage of the Windows 10 help feature? Here are some useful tips on how to access the help that’s offered up by Windows 10.

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1. F1

Just as with every other Windows version, long press F1 key will pop up the help feature on your system. Depending on the program you are currently running, the help feature will pop up when you press the F1 key. If it doesn’t work that way, then your default browser will automaticallydisplay search results on how to get the help you need.

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2. Cortana

Microsoft comes with a new twist for Windows 10. Cortana is indeed a unique feature that sets Windows 10 apart from the other versions of Microsoft Windows. Cortana is a virtual assistant that can help schedule meetings.

Need help with locating a file on your PC? Cortana is your sure plug. This feature can seep through the system and locate the specific file. Cortana can also sort out a few basic issues for you as well.

All you need to do is to ask Cortana. Once the PC microphone has been enabled, just speak directly to Cortana. Ask Cortana what you’d like to get done verbally. This feature can answer your question without stress. It comes fully loaded with answers to frequently asked questions with responses built into the software’s knowledge base.

It is however important to know that Cortana might not have an answer to a couple of questions. If you have an issue that required deep research work, you should try other options. On the other hand, if you have a question related to the Windows Software, rest assured that Cortana will not hesitate to provide results related to your questions.

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3. Support

Still can’t find a response to what you are looking for? Then reach out to customer support. Gone are the days when accessing online support is a herculean task. You no longer have to spend so much time waiting for a representative to attend to your issues. The services have greatly improved these days. You can rely on Microsoft’s chat-based support system. The best part about Windows 10 is that you can connect to customer support from Windows 10 itself.

Windows 10 comes with the Contact Support app pre-installed. If you can’t locate the app manually, use the search bar to find the app. And if you still can’t find it on your Microsoft Windows, perhaps because you’ve uninstalled it, you can re-install by checking the Windows Store.

After locating the app, open it. You’ll find different categories online. Navigate to the section that fits the issue that you’re looking to get help with. Choose the right topic for access to online chat support. That’s all.

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4. Call 

Not many people would like to use the chat support, instead, they would prefer to speak to a customer care representative.  However, no one would like to get stuck in an automated response. Fortunately, you can reschedule the call for some other time. This way, you can get easily reach them without having to wait for long.

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